Errors 

iTunes does not see iPhone - causes and troubleshooting

Working with Apple devices without iTunes is almost impossible. Sometimes a problem occurs when iTunes does not see iPhone 5S, 4S, 4 and other models. Today you will learn exactly how to get out of this situation.

Solving the problem with the iTunes iPhone application detecting it.

Let's figure out why iTunes doesn't see the iPhone. The reasons for this may be different, we will analyze each of them in detail.

Cable fault

If you are using a faulty or non-original cable, replace it with a intact and working one.

Lack of trust between devices

To correctly control the iPhone 5S and other models with a computer, trust must be established between them. To do this, after unlocking and connecting the smartphone to the PC, you will see a dialog box on the gadget where you need to click “Trust”. The same thing will appear on your computer, where you should click “Continue”.

Bugs in the operation of gadgets

This method of solving the problem very often helps when iTunes does not see the iPhone. Restart your computer and iPhone. Then reconnect the iPhone to the PC using the adapter.

Program failure

If after following the previous recommendations the problem is not solved, then perhaps the problem is a program failure. In this case, you need to completely remove iTunes. Read about how to do this correctly in one of the articles on our website. After this, you need to restart your computer and install the appropriate version of iTunes.

Apple device malfunctions

Usually this situation occurs after jailbreak. If this is the case, then you need to put your smartphone into DFU mode and try to restore it to its original state.

Conflict of other devices

If there are other devices connected to your PC that make the iPhone invisible to it, turn them off. Of course, there is no need to disable the mouse and keyboard. After this, you can try to synchronize your phone with your computer again.

What to do if iTunes does not see iPhone on Windows 10

Very often, many users encounter this problem on Windows 10. In the form of a small list, we will give you some recommendations:

  • update iTunes or check the compatibility of this version with your computer;
  • check for OS updates, and if there are any, install them;
  • check if your smartphone is turned on;
  • if you see a message asking you to trust the device, you must agree;
  • check the integrity of the USB cable;
  • reboot both gadgets;
  • disconnect other devices from the PC.

If none of the methods described in this article helped you, then contact Apple support. If you have any questions, ask them in the comments.