What to do if iTunes doesn’t see your iPhone

As a rule, the vast majority of users use iTunes to pair their Apple device with their computer. In this article we will try to answer the question of what to do if iTunes does not see the iPhone.

Today we will look at the main reasons why iTunes does not recognize your device. By following these recommendations, you will most likely be able to solve the problem.

Reason 1: Damaged or non-original USB cable

The most common problem that occurs due to the use of a non-original, even Apple-certified, cable, or an original one, but with existing damage.

If you doubt the quality of your cable, replace it with an original cable without any sign of damage.

Reason 2: Devices don't trust each other

In order for you to control an Apple device from a computer, trust must be established between the computer and the gadget.

To do this, after connecting the gadget to the computer, be sure to unlock it by entering the password. A message appears on the device screen “Trust this computer?” , which you need to agree with.

The same is true with a computer. A message appears on the iTunes screen asking you to confirm that trust has been established between the devices.

Reason 3: incorrect operation of the computer or gadget

In this case, we suggest that you restart your computer and Apple device. Once both devices have booted up, try connecting them again using a USB cable and iTunes.

Reason 4: iTunes crashes

If you are completely sure that the cable is working, the problem may be with iTunes itself, which is not working correctly.

In this case, you will need to completely remove iTunes from your computer, as well as other Apple products installed on your computer.

After completing the iTunes removal procedure, restart your computer. After this, you can begin installing the new version of iTunes, having first downloaded the latest distribution of the program from the official website of the developer.

Reason 5: Apple device malfunctions

Typically, this problem occurs on devices that have previously been jailbroken.

In this case, you can try putting the device into DFU mode, and then try restoring it to its original state.

To do this, completely disconnect your device and then connect it to your computer using a USB cable. Launch iTunes.

Now you need to enter the device into DFU mode. To do this, hold down the power button on the device for 3 seconds, then, without releasing the button, also hold down the “Home” button, holding both keys for 10 seconds. Finally, release the power button, continuing to hold down "Home" until the device is detected by iTunes (on average this happens after 30 seconds).

If the device is detected by iTunes, start the recovery procedure by clicking on the appropriate button.

Reason 6: Conflict of other devices

iTunes may not see the connected Apple gadget due to other devices connected to the computer.

Try disconnecting all devices connected to your computer's USB ports (except for your mouse and keyboard), and then try again to sync your iPhone, iPod, or iPad with iTunes.

If none of the methods have helped you fix the problem with the visibility of your Apple device in iTunes, try connecting the gadget to another computer that also has iTunes installed. If this method is not successful, contact Apple support.