10 reasons why the computer does not see the iPhone via USB

Hi all!

After I wrote several lessons about the iPhone, I began to get asked the following question more and more often: Sergey, why doesn’t the computer see the iPhone?. It’s one thing when you were asked about it once, but another thing when this question comes up regularly! I decided to look into this issue, and as it turned out, the reasons for this may be very different and, naturally, the approach to solving this problem may also be different.

I have collected 10 tips that I want to tell you about here. Let's get down to business right away!

Reinstall drivers on USB

One proven way to solve this problem is to reinstall USB drivers for iPhone. We need through device Manager remove them and then reinstall them.

First of all, use a USB cable to connect your iPhone to your computer. Next, go to Properties of the Computer section and open device Manager.

In the window that opens, find the USB Controllers section or it may also be a section Portable devices. Open it and look for Apple Mobile Device USB. You need to right-click on it and select Delete.

In the confirmation window, check the box " Remove driver programs for this device" and click OK.

The old, bad, unnecessary driver will be removed!

Now unplug the iPhone's USB cable from the computer and plug it in again. The driver will be installed again, as indicated by the following window:

Also on the iPhone we should be asked for permission to give the computer access to photos and videos. Naturally, click Allow.

In most cases, when the computer does not see the iPhone, this method will solve the problem. But if this doesn't help you, then let's try other tips!

Update chipset drivers (USB)

Every computer has a motherboard and chipsets installed on it. So, these chipsets are responsible for connecting various devices to the computer. For normal operation of chipsets, drivers are also needed. In some cases, drivers begin to work unstably. Most often this can happen if from some.

It happens that the computer not only does not see the iPhone, it cannot detect any other phones or flash drives at all. This is exactly what happened to me on old Windows. Updating the drivers for the chipset helped.

What to do in this situation?

First option. First, open the website http://devid.info/ru and click on the green Download button to download the DevID agend program for quick installation and update of drivers.

When installing, uncheck the boxes to avoid installing unnecessary ones.

After starting the program, you can click Start Search and the program will scan the equipment and offer to update old drivers.

It would be good if there is a fresh version of the driver for the chipset. In this case, it will be updated. But if not, then try the following steps.

1.2 Download and install the chipset

The second option is to download the drivers yourself and install them. Depending on your motherboard, it could be an Intel chipset or an AMD chipset. Let's look at the installation using chipsets from Intel as an example.

On the official Intel website, at this link: https://downloadcenter.intel.com you can download the program for chipsets. Press the blue Chipset button.

1.3 Auto-selection of Intel drivers

Third option. You can also have Intel select the drivers needed for our system. To do this, they have a special utility on their website that will scan our equipment and install the necessary programs.

Click "Trust this computer"

Please note that when we connect our phone to the computer, a request appears on the screen where we must allow access to settings and data. Just click Trust.

Connect to another USB connector

Try changing the USB connector. Especially if you insert the cable from the iPhone to the connectors on the front panel of the system unit. Try connecting the cable to one of those connectors on the back of the system unit. These connectors are directly soldered into the motherboard, and they work as cool as possible!

Reinstall iTunes

I hope you know that in order to fully manage your iPhone on a computer, we need iTunes programs for Windows. If it doesn't work well for you, you need to reinstall it. Or you can just update.

Download the latest version and install over the old one. The program will be updated.

Restart Apple Mobile Device Service

Before performing this step, be sure to disconnect your iPhone from your computer and close iTunes. Now we need to restart Apple services. Because you never know, they suddenly become stupid.

Open the search bar by pressing the hot keys WIN+Q and enter Services in the search bar.

We launch the found program and find the Apple Mobile Device Service. Open it by double clicking the mouse.

We stop the service.

Now you need to make sure that the startup type is Automatic and then restart this service.

Open the computer section and find the iPhone

After updating iTunes and restarting the Apple service, the computer should definitely now see the iPhone. Open the Computer section and find your phone here.

In my case it is at the very top, but yours may be at the bottom. Be careful, what if the computer sees the iPhone, but you’re just not paying attention to it here!

Connect iPhone to another computer

If you connect your iPhone to another computer, you will immediately be able to understand where to dig next. If another computer sees the iPhone, then the problem is most likely on the side of your computer, which does not see the phone. If other computers or laptops don’t see the iPhone, then there’s definitely something wrong with the USB cable or with the phone itself! To be on the safe side, I would connect the phone to two different computers with different systems.

Breaking

If none of the above methods solved the problem and the laptop or computer still does not see the iPhone, then something has broken in the device itself. I think that the power connector into which the cable is inserted has simply failed.

Try, test and I hope everything works out for you.