How to delete a Yandex money page. Removing Yandex wallet: detailed instructions. Step-by-step instructions for permanently deleting your wallet

27.02.2020

With current access to the diverse capabilities of the Internet, over time the need for certain services disappears through the use of other resources . How to delete a walletYandex money if it is no longer used?

Closing an electronic wallet

Closing a wallet on Yandex can be the result of a voluntary decision by the user, or forced (which is more suitable for the definition of blocking). Problematic transactions may cause the system to close the wallet for outgoing transactions. To close the account yourself, for of this resource Only one method is considered the most acceptable, which involves not deleting, but closing the electronic wallet. There are no other options for how to delete a Yandex Money wallet.

The software service is organized in such a way that it is assumed that all system functions are linked within the framework of the profile specified by the login. It will not be possible to delete any of them separately from the others. Having decided to take such actions, there will be nothing left but to delete your Yandex.Money account completely, and with it Mailbox. If the user intends to continue to use email on Yandex without changing the login, he must take into account that there are no ways to delete Yandex.Money without deleting the mail.

Procedure and conditions for closing an account

Before you delete an account, you must reset its balance to zero, since after closure, the remaining funds on it will no longer be available. Next, you need to submit a corresponding application to the service technical support service: either by leaving a message on the official website or by contact phone number. The application will need to describe both the requirement itself and, if possible, the reasons. The application must be reviewed within no more than ten days. Upon account closure, the applicant is notified by email.

If you close your Yandex.Money wallet in the specified way, the history of his payments is saved in the system. It contains all the information about the operations performed with the account. Opportunity, how to delete history inYandex.Money, the system excludes, following the interests of customer safety. By dividing the saved data in various areas: accounts, payments and replenishments, as well as by status, the service provides the necessary convenience for quick search, using the specified filters. The results are displayed with all the details for a particular transaction.

If the user has no need to use it, then he will consider it necessary to delete it. But is there such a possibility, and what is the best way to do it? Let's try to figure out how to delete a Yandex wallet forever.

What could be the reasons for deleting Yandex wallet? For example:

The account was created for a one-time transaction.
The client is not happy that the system freezes and payments have become difficult to process.
The system participant was dissatisfied with the level of service and technical support.
The user changed the payment service because Yandex money have not established cooperation with his bank, or it is not possible to use its services in the client’s region of residence.
The account has been hacked frequently, and the client wants to create a new one for security reasons.

Is deletion allowed?

It’s not easy to exit the electronic wallet, but you can delete it in the Yandex.Money system, and in order to do this, you need to choose one of two valid methods:

WITH complete removal mailbox and Yandex account.
With the profile saved in the system.

Deleting a wallet will result in permanent loss of data, therefore, before canceling it, you need to carefully consider this step. If there are funds left on your account, you will not be able to return them after deleting the wallet.

Deleting while saving mail

Is it possible to delete a Yandex.Money account without deleting your email? According to the service's privacy policy, it is impossible to delete a Yandex wallet but keep your email. However, if you disable only the wallet, then there is an opportunity to save:

companies in direct message;
bookmark your favorite sites;
email addresses of family, friends and colleagues;
valuable letters and photographs;
the ability to re-create an account in the previous status.

To close your Yandex.Money account, but not delete your usual and convenient mailbox, you need to:

Log in to the service.
Withdraw all funds from your wallet.
Go to the “Settings” section and click on the inscription “I want to delete my wallet” located at the bottom.
In the form that opens, you need to fill in all the fields. In the subject field, select “Other” and specify something like this: “Close wallet.”
Briefly write about the compelling reasons that prompted you to delete your wallet. Arguments like “I want and delete” do not work here - the support service will not consider such requests.
Check the message and send it.

Current wallet removal scheme

The application review period is 10 working days, the account remains blocked all this time. The result will be sent by email.

Important! The decision may not always be positive, since, in the absence of compelling arguments from the point of view of the payment system, your request to delete Yandex wallet may be refused.

Holders mobile version Yandex.Money can be deleted this application from your device. But this will not entail deletion of the payment system account, but will only be a loss of the opportunity to use it from your device. To delete all information from your wallet, you need to follow the instructions above.

Deleting transaction history

Whichever method of deleting your wallet you choose - complete or partial - all information about transactions made from the account will be stored in the Yandex.Money service forever. Naturally, it will be closed from outsiders, including from the former account holder, but not from employees authorized to seize such data. This is why deleting a wallet as a way to hide any information about financial transactions is ineffective and pointless.

Keep in mind that offers to hide or clear the history of transactions in Yandex.Money can only come from scammers.

Unlinking a card from an electronic wallet

After deleting the wallet, the card will be unlinked automatically, and the same will happen after its expiration date.

Unlinking the card through “Settings” Yandex.Money

To close the card yourself, you will have to take a few simple steps:

Log in to your Yandex.Money account.
Find “Settings” there.
Click the “Unlink” button.

To delete a virtual card of this payment system, open the same “Settings” section and confirm your action.

Deleting a profile along with mail

The fastest and most convenient way to close your wallet is to use the “Passport” section with your personal data. You can get here through home page payment service by clicking on the login with the left mouse button and selecting the line “Passport” (hover the cursor over the inscription and wait until it is highlighted, then click as usual).

Or you can enter “Passport” from your mail, having first logged into it. Then you also need to click on your login, finding the “Account Management” item.

At the very bottom of the page there is a “Other Settings” section containing a subtle “Delete Account” link. When you click on it, a dialog box will appear.

Important! The system will not only reflect the services that are used, but will also issue a warning that deleting the account will be irreversible.

After this, you need to fill in the following fields sequentially:

security question (invented independently or selected from those proposed by the system when registering an account)
control answer;
password for the email associated with the wallet and for the wallet itself;
captcha;
confirmation;
code from SMS and repeated confirmation;

After deleting the mailbox, restore the data and create new mail It is no longer possible with the old login. Information related to the wallet is prohibited from being used for six months after deleting the account.

All these actions are necessary in order to prevent accidental account deletion. After checking the entered data, the account is deleted almost instantly, but until this point the process is still reversible. If you managed to delete the wallet, then you will find yourself at home page Yandex.

For that To re-register a mailbox with the same login, you should wait about 6-12 months. It is problematic to name the date more precisely, because... this happens automatically and depends on Yandex software algorithms.

How else can you delete a wallet?

There is another way to close your account and turn off the poison. All you need to do is contact support by phone and ask to close your wallet in the Yandex.Money service. Phone numbers are available on the official Yandex website:

Moscow - + 7 495 974-35-86;
free calls within Russia - 8 800 250-66-99;
for calls from other countries - +7 495 974-35-86.

You can also send an electronic request to delete your Yandex.Money wallet to [email protected].

Conclusion

Now you can not only delete your Yandex.Money account without unnecessary complications, but also avoid unpleasant surprises. And if necessary, save your email and unlink the card from the wallet that you plan to delete.

In contact with

The need to remove yourself from Yandex Money may arise if the user no longer needs the services of the payment system. After closing the electronic account, the funds available on it will no longer be available. Therefore, before deleting, you should remove them.

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Step-by-step instructions for permanently deleting your wallet

There are two ways to delete a wallet:

client contacting support service;
performing a number of independent actions on the account page.

To use the second method, you must follow these instructions:

Log in to Yandex Money.
Open the menu at the top right and select “Passport”.
The user will see three tabs, of which the first one will be needed - “Personal Data”.
In the lower right corner of the page there is a red link “Delete account”.
Click on it, enter the password and the answer to the security question asked during registration and the electronic wallet will be deleted along with the entire client profile.

The process of deleting a Yandex Money wallet is clearly presented in a video from user Alexander Vmailovets.

Is it possible to close without deleting mail?

If you decide to delete your e-wallet account, you should take into account that you will also need to part with the email associated with it. It is impossible to delete Yandex wallet without deleting your mailbox.

Is it possible to delete without a security question?

Answering the security question is a prerequisite in the procedure for deleting an electronic wallet. It won't be possible to do without it.

However, if this information is lost, you will need to contact support and confirm your personal data. Then complete the removal process.

Competition among payment systems leads to the fact that their services are becoming more accessible and comfortable for absolutely all users.

But in some cases, a situation may arise when a person has a desire to stop all actions electronic wallets and protect yourself by completely closing all your own accounts in the payment system.

How to do this can be analyzed using the example of the well-known Yandex Money service. There are 2 ways to complete the assigned mission, which one to choose depends on the reasons why the user wants to cancel the wallet, as well as on how long he is willing to wait in order to bring the matter to completion.

The most common reasons for the desire to stop using an electronic wallet:

If you carried out a one-time procedure using your wallet and you will never need it again.
In the event that the payment system behaves incorrectly towards you and you have problems with transactions with your funds.
You are simply not satisfied with the quality of service, the timing of payments and the approach of the support service to your questions.
In absolutely all these cases, you have the right to terminate all relations with the payment system without exception and never restore them. If you simply do not want to go through identification, then this is not a reason to close your account.

Closing an account in Yandex Money together with an account

The most common and quickest method to refuse the system’s services is to close the account in Yandex, which owns the wallet.

In order to implement this procedure, you should log in to the Yandex website using a username and password.

After this, click on the name of your account in the upper right corner of the page, and then you will need to click on the “Passport” link in the pop-up menu, so you can go to the account management page.

At the bottom right of the page you will notice a reddish “Delete account” link. You need to click on it, enter your password and provide the answer to the security question that you specified when registering your account. The deletion process ends by pressing the “Delete account” button.

Important! When you delete your account, all information without exception in absolutely all Yandex services will be erased. For this reason, before proceeding with the deletion procedure, save all letters and addresses Email, which you are likely to need in the future.

Don’t forget to also withdraw all remaining balances without exception. Money from your wallet, since you won’t be able to use them later.

For those who want to delete the Yandex Money wallet in order to hide traces of their own gray transactions, there is one unpleasant news. Even after the wallet and account are closed, the history of absolutely all payments will be contained in the payment system database.

The only consolation is that no one will be able to see this story other than the employees of the system and the court or investigative bodies specially authorized for such actions.

Therefore, in any case, you will not have the opportunity to hide your illegal actions with funds.

For absolutely everyone else, the transaction history of your wallet is considered classified information.

To be fair, it should be noted that the history of financial actions is saved by absolutely all electronic payment systems without exception, and Yandex Money in this case is by no means an exception to the rule.

Due to this characteristic feature, it is completely ineffective to close your own account in order to eliminate the transaction history; it is possible to simply leave everything as is. If you still decide to stop using Yandex Money, then choose another optimal payment system.

Deleting a Yandex Money account upon request from support

There is also the possibility of deleting a Yandex money account without deleting the account and preserving absolutely all its other information - this is an application to the support service with this request.

It is unlikely that Yandex will refuse you to carry out such a procedure, but you must be prepared for certain conditions when performing this operation.

Clearly and reasonably explain to technical support why it is very important for you to interrupt the operation of the wallet. Arguments like “I just want it and that’s all” have every chance of having no effect on support agents and, quite naturally, they will immediately refuse you.
Reserve a significant amount of time, which will be spent by Yandex employees to consider the request, analyze the situation and make an affirmative decision, or a reasoned disagreement in deleting the wallet.

Perhaps support workers will call you or ask for additional confirmation of your identity before closing your account in the system.

Pros of deleting a wallet through support

You save all your Yandex account information without exception, but in addition to mail, there is every chance of marketing companies and websites registered with the webmaster, and a large number of what more.
If necessary, you will be able to reopen the wallet in the same account, without re-sending your passport information and checking your telephone number.
You can always contact support with a request to give you information about a closed wallet, without the need to prove that it was your property and not someone else’s.

How to delete a Yandex money wallet and which way to actually choose to cancel your own account is up to you to decide, since the situation that led to this kind of need is different for everyone.

Only you yourself can find a solution depending on how quickly you want to do it and how much effort you need to put into it.

The payment system cannot be described as very secure. On the other hand, it provides extensive abilities for the user.

Carefully examine the information displayed before confirming account deletion. Yandex Money cannot delete an account by itself. You can only delete an entire Yandex account, that is, a mailbox. For this reason, if you still want to use mail on Yandex under the same login, then it is better not to delete the wallet.

The most complete information on payment cards. Read about how to open an account with PayPal.

conclusions

Thus, it is possible to understand that deleting a Yandex money account is as easy as creating it. But, as previously mentioned above, you need to think several times before doing something like this, since a rash step can cause a lot of problems.

Competition between payment systems leads to the fact that their services are becoming more accessible and convenient for users (but the disadvantages still remain). However, sometimes a situation arises when a person has a desire to stop all operations on electronic wallets and protect himself by completely closing all his accounts in the payment system.

How to do this can be seen using an example popular service Yandex money. There are two ways to achieve this goal, which one to choose depends on the reasons why the user wants to cancel the wallet, as well as how long he is willing to wait to complete the matter.

The most common reasons for wanting to stop using an electronic wallet:

If you made a one-time transaction using your wallet and you will never need it again.
In the event that the payment system behaves incorrectly towards you and you have difficulties in transactions with your funds.
You are simply not satisfied with the quality of service, the timing of payments and the attitude of the support service towards your problems.

Warning before deleting your Yandex Money wallet.

In all these cases, you have every right terminate all relationships with the payment system and never resume them. If you simply do not want to go through identification (more details), then this is not a reason to close your account.

Closing an account in Yandex Money along with the account

The simplest and in a fast way To refuse the system's services is to close the Yandex account to which the wallet belongs.

In order to implement this operation you need to log in to the Yandex website using your username and password. After that, click on your account name in the upper right corner of the page, and then select the “Passport” link in the pop-up menu to go to the account management page.

At the bottom right of the page you will see a red “Delete Account” link. You should follow it, enter your password and answer the security question that you specified when registering your account. The deletion procedure is completed by clicking the “Delete account” button.

You can delete a wallet in your personal account settings.

Important! When you delete your account, all data in all Yandex services will be erased. Therefore, before proceeding with the deletion procedure, save all letters and email addresses that you may need.

Don’t forget to also withdraw all remaining funds from your wallet, as you won’t be able to use them later.

For those who want to close their Yandex Money account in order to hide the traces of their gray transactions, there is one unpleasant news. Even after the wallet and account are closed, the history of all payments will be stored in the payment system database.

The only consolation is that no one will be able to see this story except employees of the system and the court or investigative bodies specially authorized for such actions.

For everyone else, the transaction history of your wallet is confidential information.

To be fair, it is worth noting that absolutely all electronic payment systems store the history of financial transactions, and Yandex Money in this case is no exception to the rule.

Due to this feature, it is absolutely ineffective to close your account in order to destroy the transaction history; you can simply leave everything as is. If you still decide to stop using Yandex Money, then select another suitable payment system - helpful information there is a link.

Deleting a Yandex Money account upon request from support

There is also an opportunity to close the wallet without deleting the account and preserving all its other data - contact the support service with this request.

It is unlikely that Yandex will refuse you to carry out such an operation, but you must be prepared for certain conditions when performing this procedure.

Clearly and reasonably explain to technical support exactly why you need to terminate your wallet. Arguments like “I just want it and that’s all” may not work on support representatives.
Reserve a significant amount of time, which will be spent by Yandex employees considering the request, analyzing the situation and making a positive decision, or a reasoned refusal to delete the wallet.

Support staff may call you or ask for additional confirmation of your identity before closing your account.

Pros of deleting a wallet through support

You save all your Yandex account data, but in addition to mail, there may also be advertising companies in Direct and registered sites in webmaster, and much more.
If necessary, you can open the wallet again in the same account, without re-sending your passport data and checking your phone number.
You can always contact support with a request to provide you with information about a closed wallet, without having to prove that it belonged to you.

How to delete Yandex Money and which path to choose to cancel your account is up to you, because the situation that led to such a need is different for everyone, and only you can decide how quickly you want to do this and how much effort you need to put into it.

The payment system cannot be called too secure (although there are methods for protecting the account). On the other hand, it provides ample opportunities for the user