Arrived at the destination post office. Statuses of international postal items. Transferred for storage

09.03.2020

I don't see much point in knowing detailed description one or another postal status. The meaning of most of them is clear from the name, the meaning of others is not so important (again, for me).

However, many users want to understand what the parcel statuses they see when tracking mean. So I will give a description of the most frequent and popular statuses that you can find on various trackers.

Delivery to the addressee / Delivery to the recipient

The parcel was received by the addressee (at post office or delivered by courier)

Flew to destination country

The parcel will be delivered to the post office of the destination country. Next, it will be delivered to one of the places of international postal exchange for subsequent import/export operations.

Departed from the airport

The parcel has departed from the airport of the sender's country and is heading to the destination country. The status will not change immediately upon arrival at the airport of the destination country, but after the parcel is processed by the postal service. This may take from 3 to 10 days.

The parcel has departed from the airport of the sender's country and is heading to the destination country.

After the parcel leaves the territory of the sender's country and arrives at the destination country, it will be assigned a new track code, which is not registered anywhere. Accordingly, the parcel will not be tracked.

Issued by customs

The customs clearance procedure has been completed, and in the near future the parcel will be handed over to the post office of the destination country for further delivery.

Ready for shipment

Ready to ship

Means that the parcel is packed, marked and will be sent soon.

Detained by customs

This operation means that the parcel is detained by customs officers to carry out measures to determine the destination of the parcel.

Upon receipt in international postal items during a calendar month of goods whose customs value exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such excess it is necessary to pay customs duties and taxes using a flat rate of 30% of the customs value of goods, but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the MPO is missing or does not correspond to the actual information, this significantly increases the time spent on processing shipments, since there is a need to conduct a customs inspection and document its results.

Submission

The parcel was sent to the wrong zip code or address, an error was discovered and it was redirected to the correct address.

Import international mail

The operation of receiving the item in the recipient's country.

All mail entering the territory Russian Federation from flights, begins the journey at the aviation post office (AOPP) - a special postal warehouse at the airport. Within 4–6 hours, shipments from the aircraft arrive at the AOPP, the containers are registered, and their integrity and weight are checked. Mail is registered in electronic database data. During registration, the barcode is scanned, data is entered on where the container is addressed (for example, MMPO Moscow), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of the AOPP.

The next operation after export from the country of origin, which is reflected on the website when tracking the shipment, is import into the destination country. Import information appears after the shipment is transferred by the carrier to the postal operator of the destination country. Operation “Import” means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the international postal exchange office (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of city where exactly the international shipment will arrive depends on the sender’s country. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.

Unsuccessful attempt of delivery

Assigned if the operator reported that there was an attempt to deliver the parcel to the addressee, but for some reason it failed.

Options for further action:

New delivery attempt
The parcel will be transferred for storage until demand or until the circumstances are clarified.
Return to sender

What to do if received this status:

You need to contact your post office and find out the reason for non-delivery.
You must contact the post office yourself to receive the parcel.

Treatment

The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

Processing at an intermediate point

Processing at the sorting center

Status Processing at the sorting center - assigned during the delivery of the item through intermediate postal sorting centers. In sorting centers, mail is distributed along main routes. Parcels are reloaded from one transport to another, for further dispatch to the recipient.

Processing completed

Generalized status, meaning the completion of processing of the parcel before sending it to the recipient.

Awaiting delivery to the post office

Awaiting shipment

Means that the parcel is packed, labeled and will be sent soon.

Awaiting quality check

Means that the parcel is not yet complete and is in the seller's warehouse awaiting verification of the contents before shipping.

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure has been completed, the parcel has been handed over to the post office of the destination country for further dispatch to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards a logistics company or post office.

Cancel shipment

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to terminal

The parcel is sent to the postal terminal at the airport to be loaded onto a plane and sent to the destination country.

Item is ready to ship

Means that the parcel is packed, labeled and will be sent soon.

Sent

Generalized status, meaning the sending of a parcel from an intermediate point towards the recipient.

Sent to Russia

The parcel will be handed over to Russian Post for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Sent to destination country

The parcel is in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Note! The next status will not be displayed immediately as soon as the parcel arrives in the country, but after the parcel is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the international postal exchange location.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.

Transferred for storage

Means the arrival of the item at the recipient's post office (OPS) and transfer to storage until it is delivered to the recipient.

Read also:

As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

Transferred to customs

In the sender's country

In the recipient's country

Loading onto the plane

Loading onto the plane before departure to the destination country.

Loading into transport

Preparations for shipment are completed

Means that the parcel is packed, labeled and will be sent soon.

Preparing for shipment

Preparation for export

Packaging, labeling, loading into a container and other procedures necessary for shipment to the destination country.

Left the airport

In the sender's country The parcel has departed from the airport of the sender's country and is heading to the destination country. The next status will not be displayed immediately upon arrival at the airport of the destination country, but after the parcel arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

In the recipient's country The parcel is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The parcel is sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Left the international exchange site

The shipment has left the place of international postal exchange and is then sent to the sorting center. From the moment the shipment leaves the MMPO, delivery times within Russia begin to apply.

According to information received from Russian Post, the status “Left the place of international exchange” can last no more than 10 days. If after 10 days the status has not changed, this is a violation of delivery deadlines, which can be reported to the Russian Post Office by calling 8 800 2005 888 (free call), and they begin to respond to this application.

Left the mail terminal

The parcel has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left the sorting center

The parcel has left the postal sorting center and is heading towards the recipient.

Left the transit country

The parcel left the sorting center in a transit (intermediate) country, sent to the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Information about the postal item has been received

Received information about the postal item in electronic form

This means that the seller has registered the package (track code) on the postal (courier service) website, but in fact, the package has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

Parcel registered

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The parcel arrived at the airport for unloading, loading, processing and further shipment to its destination.

Arrived at the international sorting center

Came to the place of delivery

Indicates the arrival of the item at the recipient's post office (OPS), which must deliver the item to the recipient. As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Arrived at the post office

Indicates the arrival of the parcel at the recipient's post office, which must deliver the parcel to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

Indicates the arrival of a parcel at an intermediate postal hub for sorting, selecting a route and sending it to the recipient.

Arrived at the sorting center of the destination country

The parcel has arrived at the sorting center of the destination country for subsequent import/export operations.

Arrived at destination country

The parcel has arrived in the country of destination at the place of international postal exchange for subsequent import/export operations.

Arrived in transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further dispatch to the recipient.

Arrived at the small package processing center

Indicates the arrival of a parcel at the postal distribution center for sorting, selecting a route and sending it to the recipient.

Arrived at warehouse

The parcel arrived at the warehouse for unloading, labeling, processing, loading and further dispatch to its destination.

Arrived at the terminal

Means arrival at an intermediate terminal for unloading, loading, processing and further dispatch to the destination.

Arrived in the territory of the Russian Federation

The parcel arrived on the territory of Russia, for further import and dispatch to the recipient.

Reception

Reception by the customs service of the country of destination

The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the parcel may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Reception at customs

In the sender's country The parcel was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

In the recipient's country The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the parcel may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Reception from sender

This means that the overseas sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the parcel. The “Reception” operation shows the place, date and country of receipt of the item. After acceptance, the parcel moves on its way to the place of international exchange.

Accepted by carrier

Indicates that the sender (seller) has transferred your order to a local carrier. At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the shipment.

Sorting

The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further dispatch to the recipient.

Customs clearance

Customs clearance completed

This operation means that customs has checked the item and returned it to the Postal Service. In many MMPOs, customs works around the clock: this is the only way to check the colossal volume of mail incoming from abroad in a timely manner. Each customs officer is assisted by two postal operators.

Transit

Transportation

Transportation of a parcel from one sorting center to another, towards the recipient.

Package

This means that the parcel is being packed and marked for further shipment.

Export

Export (content check)

The parcel was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

Export (packaging)

The parcel has successfully passed inspection, is packed and ready to be sent to the destination country.

Export international mail

Indicates the actual dispatch of the parcel to the destination country.

The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.

Export, processing

Indicates the actual dispatch of the parcel to the destination country.

Electronic parcel registration

What do postage statuses mean in English?

Both on Aliexpress and on popular trackers, all postal statuses are translated into Russian. So you won’t come across statuses in English often. And yet, I decided to add here a translation and transcript of the most popular of them.

A complete list of decoding statuses of international mail on our website

Parcel delivered

The entry means that the recipient received the mail.

Parcel returned

The postal item has been received by the sender. The main reason for a return is the expiration of the storage period; it may also be due to an incorrect address or name of the recipient.

The parcel is returned to the sender

The postal item has been sent back to the sender. The reason may be an incorrect address or name of the recipient, expiration of the storage period, or another circumstance.

Parcel information received

The sender (seller) assigned the postal item a number (track code) on the postal (courier service) website, but the parcel has not yet been accepted at the post office. It may take up to 10-14 days from the moment of registration to the moment the mail is actually sent.

Arrived at destination

The mail item arrived at the recipient's post office (POS). Next, the OPS sends a notice (notification) to the recipient that the item is at the department.
This status means that the recipient can independently contact the OPS to receive the shipment without waiting for a notification.

Arrived at customs

By decision of the customs inspector, the postal item may be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial consignment, or the fact that there is no customs declaration (incorrectly filled out). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection report is drawn up and attached to the item.

Left customs

Parcel accepted

The mail item is accepted for processing at the local post office from the sender (or seller). It is assigned a unique identification number (track code, tracking number), by which you can later track the location of the shipment.

Unsuccessful attempt of delivery

This entry means that the postal operator reported an attempt to deliver the postal item to the recipient and for some reason the delivery did not take place.
Upon receipt of this status, you must contact the post office delivering the item and find out the reason for non-delivery, or independently contact the post office to receive the item without waiting for notification.

On the way - Transit point

The postal item arrived at one of the sorting centers of the transit country for processing and further dispatch to the recipient.

Tracking resumed

The statuses of the mail item were not updated for a long time, and after this interval new tracking information appeared.

Parcel tracking code has changed

The postal item has been assigned a new track code. This usually happens when the parcel is transferred to another postal service for processing and further dispatch to the recipient.

Delivery service changed

The mail item has been transferred to another postal service for processing and further dispatch to the recipient.

Arrived at the customs office of the country of departure

After sorting, all parcels are sent for customs inspection, where they go through an X-ray machine.

By decision of the customs inspector, the postal item may be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial consignment, or the fact that a customs declaration is missing (not completely filled out). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection report is drawn up and attached to the item.

Left the parcel collection point

This status means that the parcel has been sent along the recipient's delivery route.

Left the customs office of the country of departure

Customs checked the postal item and returned it to the postal service.

The parcel is preparing to be sent to the destination country

This entry means packaging, labeling, loading into a container and other procedures necessary to send a postal item to the destination country.

Transferred to postal service

The mail item was transferred to the local postal service for processing and further dispatch to the recipient.

Parcel released for delivery

The postal item arrived at the post office, the postman was notified of the arrival of the item for delivery to the addressee.

The entry may mean that a parcel has been sent to the recipient's address for home delivery or a notification has been sent about the arrival of the parcel to his address.

The parcel is being prepared for delivery

Indicates the arrival of a postal item at the recipient's post office, which must deliver the item.

Information about further statuses is not provided

The postal item was sent with a track code (tracking number), which is not tracked at the recipient's territory.

Problems at customs

The postal item is detained by customs authorities to carry out measures to determine the purpose of the postal item.

When receiving goods by international mail within a calendar month, the cost of which exceeds 1000 euros and (or) the total weight of which exceeds 31 kilograms, you must pay customs duties, 30% of the customs value of the goods, but not less than 4 euros per 1 kilogram of their weight.

If information about the goods sent by post is missing or does not correspond to the actual information specified in the customs declaration, then there is a need to conduct a customs inspection and document its results, which significantly increases the time spent on processing shipments.

There is an error in the parcel route, the parcel will be redirected to the correct address

The parcel was sent to the wrong zip code or address, an error was discovered and the parcel was redirected to the correct address.

Parcel on the way

Status meaning that the postal item has been sent to the recipient's address.

The parcel has not yet been received from the sender

The seller has registered the postal item on the website of the postal (courier) service, but in fact the postal item has not yet been transferred to the postal service.

Tracking paused

A lot of time has passed since the last update in postal tracking. And due to this long period, the track code will not be automatically tracked. The delivery service could also inform you that further tracking of the postal item will be stopped after it leaves the territory of the sender’s country and arrives at the destination country.

Generalized status, which may imply return, return, temporary storage and other status.

On the way - Left the waypoint

The postal item is sent from an intermediate postal node and is sent towards the recipient.

On the way - Arrived at the intermediate point

The mail item arrived at the intermediate postal center for sorting, selecting a route and sending it to the recipient.

Export from country of origin

Indicates the actual dispatch of the postal item to the destination country.

The postal item is transferred to a foreign carrier, which, by land or air transportation, delivers it to the place of international postal exchange (IMPO) of the country of destination. The “Export” status is the longest and the transition to the “Import” status may take some time due to the selection and agreement of the most optimal (cheapest) delivery route for your postal item for the carrier. At this stage, neither the sender nor the recipient can track the exact movement of the item over the Internet.
On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.
If more than 2 months have passed since receiving the “Export” status, and there are no visible changes and the postal item has not received the “Import” status, then the sender must contact the post office and apply for a search.

11 Today it seems that people practically do not shop in brick-and-mortar stores. After all, it is much cheaper to remove “outbid” from the “manufacturer-buyer” chain and save almost half the cost of the product. Yes, our resellers raise the price tag, almost doubling it, causing anger and irritation among ordinary people. Therefore, we have no choice but to go to online stores, or rather to Chinese supermarkets. In order for the product to be tracked, a special track number is used, which allows you to receive information about what is currently happening with your purchase. True, they have some “tricky” statuses that not everyone can decipher them correctly. On our website, we decided to explain the meanings of the most common of them. Bookmark us if you haven't already. Today we will talk about such status as Arrived at destination country, which means you can read a little lower.
However, before I continue, I would like to show you a couple more news on random topics. For example, what does Morok mean, how to understand the expression At the dawn, what is a Swedish family, what does Uber mean, etc.
So let's continue What does Arrived at the destination country mean??

Arrived at destination country- means that your parcel has been delivered to the place of international postal exchange in your country for subsequent export / import operations

Many buyers are very worried that their status does not change for several days, i.e., as it was " Arrived at destination country", it has remained the same for a week now. If you bought a USB cable for a dollar, then this is not particularly annoying, but if a video card costs 800 dollars, then goosebumps are already walking through your body, and your hair is starting to stand on end.

What's really going on? A cargo plane delivered bags of parcels and parcels from China or another intermediate country, and now they are waiting in the wings somewhere in the bowels of the Russian Post, awaiting import. You've probably noticed that some time passes between export and import, starting from a few days and ending with weeks or even months (oh, that Russian post office). Do you really think that the plane has been in the air all this time? In fact, your product is either in the country where you bought it, or where the plane arrived, or maybe both, for a couple of weeks in a row.
The fact is that not all postal services show airline statuses. This is done so that they are not subject to claims for delays in parcels. That is why your parcel has already been in the Russian Federation for three weeks, and import there hasn't been one yet.

From here we conclude that you should not tear your hair in one place, just sit and wait. For example, I order often, and there were practically no losses. The most expensive purchase is a video card for 50,000 rubles, which I ordered in Germany. I also bought a lot of tools, also quite expensive, they all arrived, but I really had to be nervous, it took a long time statuses haven't changed. The longest order, these are special spikes, walking on ice, bought last year on 11/11, and arrived in March of this year. In short, don't worry, the likelihood that your package will be lost is minimal. You just have to wait patiently.
I wish you that all the ordered items arrive to you safe and sound!

After reading this article, you learned What does Arrived at the destination country mean?, and now you can imagine “what it costs” in this mail system. We'll talk about other statuses next time if I'm not lazy.

In order not to make a mistake in the approximate delivery time of the parcel, you should know what this or that status means. On this page we will consider in detail all possible statuses so that you do not have difficulty determining the location of the parcel.

Postal statuses when tracking shipments from abroad

Reception.

This status means that the sender has completed all the necessary forms, including Form CN22 or CN23 (customs declaration), and the package has been accepted by the postal or courier service employee. Simultaneously with receipt, the shipment is assigned an identification number, which is subsequently used for tracking.

Arrival at MMPO.

MMPO is a place of international postal exchange. At this stage, the parcel undergoes customs control and registration. After this, service employees prepare a grouped international shipment.

Export.

One of the longest periods in the delivery of postal items. This is due to the fact that sending a partially loaded plane is unprofitable, so you have to wait until there is a sufficient number of parcels heading to one country.

In addition, to optimize logistics processes, shipments can be delivered in transit through other countries, and this also delays delivery time.

It is impossible to name the exact duration of the parcel's stay in export. But on average it ranges from two weeks to one and a half months. Moreover, on the eve of the holidays, this period may further increase. But if more than two months have passed since receiving the “Export” status, and there are no changes, you should contact the postal service performing the delivery with a request to search for the shipment.

Import.

This status is assigned to the shipment at the Russian AOPP (aviation mail department), where it arrives from an airplane. Here, according to the service regulations, the parcels are weighed, the integrity of the packaging is checked, the barcode is scanned to find out the place of departure, the flight number is recorded, and it is determined to which MMPO the parcel should be sent. The length of time an international shipment stays at AOPC depends on the workload of the department and its employees, but on average it is 1-2 days.

Handed over to customs.

After sorting, the parcels are sent for customs inspection, where they go through an X-ray scanner. If customs officers suspect the illegal transportation of prohibited substances or items, the shipment is opened and inspected in the presence of an inspector and the responsible operator. After this (if the fact of transportation of prohibited goods has not been confirmed), the parcel is packed again, an inspection report is attached and sent along the route.

Detained by customs.

This status is optional. It is assigned to a shipment only in cases where customs officers identify a weight that exceeds the permissible limit, a cost of more than 1,000 euros, and other violations. In this case, the recipient will have to pay additional fees. If there are no violations of customs legislation, the parcel will bypass this status.

Customs clearance has been completed.

After receiving this status, the parcel is again transferred to the place of international postal exchange, where it is processed by the department staff. In some cases, this status may be replaced by “left MMPO”.

Arrived at the sorting center.

From MMPO the shipment arrives for sorting. There are postal sorting centers in all major cities. As a rule, the parcel is sent to the center closest to the MMPO, where logistics service employees develop the optimal delivery route to the point of issue.

Left the sorting center.

This status means that the parcel has been sent along the delivery route. The time it takes for it to arrive at the recipient depends on several factors, including traffic congestion, remoteness of the region, etc.

There are Russian Post sorting centers in all major cities.

Arrived at the sorting center of the city N.

Upon arrival in the recipient's city, the parcel is delivered to the local sorting center. From here, the goods are distributed to post offices or other order delivery points. Delivery speed is affected by: traffic congestion, weather conditions, distance. For example, delivery within the city takes no more than 1-2 days, but within the region it can take about a week.

Came to the place of delivery.

After the shipment arrives at the nearest post office, it is assigned this status. Next, postal employees are required to issue a notice and deliver it to the addressee within 1-2 days. In fact, this period may be slightly delayed, so it is better to use the “My Parcel” tracking service. As soon as you see the status “arrived at the place of delivery”, you can go to the post office. It is not necessary to wait for notification, since postal employees are required to issue the item using the identification code (tracking number). Upon receipt, you must have your passport with you.

Delivery to the addressee.

This status is assigned to the parcel after it is received by the addressee and means the end of the journey.

Domestic Russian shipments are assigned the same statuses, with the exception of those related to the customs stage and MMPO. Therefore, the information will also be useful to those who make purchases in Russian online stores or are expecting a package from loved ones living in another city or region.

Now you know the interpretation of each status and can not only determine the actual location of the parcel, but also approximately calculate the delivery time.

After sending the goods to Aliexpress, the seller gives the buyer a tracking number by which the movement of the parcel can be tracked. And from this moment on, inexperienced buyers begin the most nervous period of waiting for their purchase. During which many regularly panic. One of the most common causes of concern is when the tracking status of a package is not updated for a long time. And with any minor delays in updating parcel tracking statuses, many panic. They are afraid of losing money, worried that the package will not arrive, and that they may need to do something urgently.

Let's take a closer look at why there are delays in updating tracking statuses, and what delay periods are considered normal. And what to do if the parcel status is not updated for a long time.

Why is my parcel tracking status not updated for a long time?

1. Information about the parcel has not yet entered the database of postal services and track number tracking systems.

If you have received a tracking number, this does not mean that your parcel has already arrived at the post office. On average, it is believed that before it begins to be read. Because first the seller will reserve a tracking number, then the parcel will be picked up by the courier, and it will be sent by courier service to the post office. Next, it takes time until the parcel data is entered into the tracking system. In this case, you don’t need to do anything, just wait two weeks until the parcel information starts to be read.

2. The parcel has started to be tracked, but has not been sent.

It happens that the first tracking status appears in the tracking systems and on the Aliexpress website, indicating that the post office has received information about the parcel. This means that the seller reserved a tracking number, but did not physically send the parcel. It even happens that at this stage everything stops.

3. Your track number is tracked only in China.

When ordering cheap goods, parcels may be sent to you by courier companies or whose Track numbers are, in fact, internal invoice numbers. And they are only tracked within China. After passing the border, your parcel will be assigned a new track number with which it will travel further. You, like tracking systems, will not be able to recognize it. And the latest tracking status will show that the package has been sent to the destination country. There will be no further updates to the tracking system. Therefore, all that remains is to patiently wait for the notification that the parcel has arrived at your post office.

4. The parcel is at the import stage.

Basically, the process of importing a parcel is the longest stage. On average it can last two weeks. But there are particularly slow sorting points with old equipment or high loads, where parcels are stuck for a month or even more.

You cannot influence the speed of crossing the border in any way. Since it is not known in which country it may be located. It may be marked as “Shipped”, but in fact it has been placed in a container that is awaiting shipment, and then it may lie in a temporary storage warehouse, awaiting its turn for further processing. Therefore, you need to be patient and monitor the terms of buyer protection.

5. The parcel is stuck at customs.

There are situations when the latest status in tracking a parcel means that it has arrived at customs. And the movement does not go further. There may be several reasons for this. Firstly, the customs office may be overloaded and the employees physically do not have time to process incoming parcels quickly. Secondly, the parcel may get lost at customs. If more than 2-3 weeks have passed since the parcel arrived at customs, then you can call the desired department yourself and ask the employees to find out what’s wrong with it.

Please note that the speed of parcel delivery is a seasonal phenomenon. If you made an order during the holidays (especially during), during or after a sale, then due to workload or a large number of weekends, parcels will be sent slowly. Not only may the mail physically not work for some time, but also huge traffic jams will form.

We also cannot influence this fact in any way. You just need to take this into account and calmly wait for the parcel to wait its turn and move.

7. Delays in updating tracking databases of some postal services.

Some mails are famous for the fact that information in databases is updated with huge delays. And the package may go far ahead, and the data about it has not yet appeared in the database. Or the buyer has already received the parcel, but in tracking it has not even reached the point of export. For example, this is very typical for Estonian post. And the standard problem with China Post is that their server may be unavailable for a long period of time. Accordingly, status updates will not occur because of this.

8. Physical movements of the parcel.

At the very beginning of the parcel's journey, tracking statuses can be updated frequently. And it seems that your product moves from city to city, quickly passing through various stages. And then, at the next stage, it freezes for a week. And all because she is physically now sailing on a ship. And, sometimes, she needs to cover long distances by shipping. Naturally, this stage takes time and the next status will appear when it arrives at the next intermediate point.

9. The parcel was lost.

And the last, rather rare case, is when your package is lost in transit or stolen. Many buyers are afraid of this very reason, because they believe that the loss of a package means the loss of their money. And what do they need somehow. Actually this is not true.

What to do if the parcel status is not tracked for a long time?

N but it's really simple! There are two options.

First- if there is no information about the tracking number, then in the first 10 days you just need to wait. And only then or.

Second - if information appears in the tracking statuses, then the parcel is considered to have been sent to you. And no matter what happens to it in the future, you will not be able to open a dispute until the delivery guarantee period has passed (blue alarm clock). Therefore, seeing that your track is being read, just watch that your package does not go to another recipient and wait patiently for it. Experienced buyers on Aliexpress advise extending the timer 5 days before the end of the buyer protection period if the parcel is delayed somewhere in your country. Or, a couple of days before the end of the protection period, open a dispute stating that a lot of time has passed, but the parcel is still on the way. This will allow you to get your money back for items not received. And it no longer matters where and for what reason the package got stuck.

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