Why iota 19.05 does not work. The operators MegaFon and Yota experienced a global network outage - subscribers are in a panic. Equipping stadiums or hacker attack
Subscribers of the Megafon network reported a network failure. Megafon confirmed the presence of a massive failure.
“Currently there are massive communication difficulties. We are already fixing it. We apologize for the inconvenience,” the company said on Twitter.
Official website Gazeta ru
Megaphone:
Megafon subscribers in several cities, including Moscow, were left without communication. The operator announced massive outages on Friday, May 19, on his Twitter page.
At the same time, the operator’s subscribers on Twitter report a complete lack of communication. In addition to residents of the capital, subscribers in Nizhny Novgorod, Togliatti, Ufa, Samara, Ryazan and other cities are complaining about failures in the work of Megafon. Users themselves report this on Megafon’s VKontakte page.
Official website Lenta ru
Megaphone:The connection is not working today, May 19, 2017
Mobile operator MegaFon reported that it was experiencing “massive communication difficulties.” Kommersant correspondents note problems with communication in Crimea, Nizhny Novgorod, Samara, Ulyanovsk and Ufa. In Saratov, communication is unstable. When you try to call the subscriber, you hear short beeps or are informed that the number is unavailable.
“In Moscow and several cities there are temporary difficulties with the voice. The success of dialing decreased by 30%,” the operator specified, adding that calls are possible through instant messengers. The cause of the failure was the failure of one of the elements network equipment, a representative of the operator explained to RNS. MegaFon is already fixing the problem.
Official website Kommersant ru
Beeline connection is not working today, May 19, 2017
Beeline and Yota, following Megafon, report problems in their networks, RIA Novosti reports.
"IN this moment There are problems, we are very sorry. We are aware of the situation and are already working on a correction. We will fix everything in the near future,” Beeline said in a statement.
At the same time, the company later said that the Beeline network was operating as normal.
Official website Gazeta ru
I’ve encountered network outages again—Internet users are complaining about yet more connection problems.
Users in Moscow and Nizhny Novgorod reported that they could not make calls, use mobile Internet and applications that require an online connection. Many customers, remembering the recent large-scale failure on Megafon networks in mid-May, are outraged and write that they are “already tired,” while others joke that “the operator celebrated yesterday’s holiday well.”
The hashtag #Megafon again reached the top of Russian-language Twitter, accompanying all messages from dissatisfied users.
Voice dialing is under threat again
In the official Megafon channel on Telegram, information appeared that indeed in Moscow and some other cities of the country there are temporary difficulties with voice calls, which is why the success rate of dialing has decreased by 20-30%.
“Megafon’s technical specialists are conducting restoration work, traffic is transferred to backup channels. Mobile Internet continues to work stably. We plan to restore full operation of the network in the near future. We apologize to subscribers for the inconvenience caused,” the operator said in a statement.
This information was confirmed to Gazeta.Ru by the press secretary of Megafon.
Clients of the virtual operator, which operates on Megafon’s networks, are also experiencing communication problems.
“Some Yota clients in several regions, including Moscow, are experiencing problems using mobile communications. Technical specialists are already carrying out restoration work. In the near future, the problem will be completely resolved,” the company’s press service told Gazeta.Ru.
Megafon later reported that the problems had been fixed, and voice communications and SMS were working normally. “We continue to intensively monitor the situation. Minor difficulties with voice calls may occur within 30 minutes,” the message says. mobile operator on Telegram.
There is no information yet about the reasons for the failure.
Less than a month has passed
The previous large-scale failure in the work of Megafon and Yota occurred on May 19, 2017 - it took a whole day to eliminate its consequences. Despite panic messages that the problem was caused by hacker attacks, the reason for the failure was an accident on one of the elements of network equipment.
The problem affected residents from Moscow, Nizhny Novgorod, Kazan, Ufa and other cities in Central Russia and the Volga region, who were unable to make calls or send SMS messages during the day.
The CEO of Megafon recorded a video message in which he once again apologized to subscribers, emphasizing that the company’s specialists did everything possible to solve the problem as quickly as possible.
In addition, he noted that the mobile operator encountered a failure of this magnitude for the first time, and promised to do everything possible to similar situation did not happen again.
The PR director of Megafon said that this accident confirmed that “voice communication has not yet completely lost its relevance.”
Each victim of the accident on May 19 was offered compensation to choose from: 50 minutes of voice communication and 1 GB of Internet traffic, 2 GB of Internet traffic, or free viewing of one of the new Russian films in the MegaFon.TV service. The selected package had to be used before the end of May.
The head of Yota also apologized and announced the decision to pay compensation, the total amount of which was about 20 million rubles. Compensation was in the form of a discount on the next billing period, which could be obtained upon request to the mobile operator support service.
Due to the accident on Megafon's networks, taxi ordering services, in particular Yandex.Taxi, Gett and Uber, also encountered operational difficulties.
An outage on May 19 resulted in Yandex.Taxi having to temporarily cancel payment of the minimum fare for a trip.
The press service stated that against the backdrop of the “Friday failure,” sales of the company’s SIM cards in Moscow doubled. In addition, the demand for the service of porting numbers from one mobile operator to another has increased.
Tonight, throughout Russia, the operators MegaFon and Yota experienced a global outage, affecting users from all over the country. Subscribers immediately began to panic, since literally everything stopped working, from the network itself (Internet and calls) to the websites of these operators. The problem lasted for two hours, during which many Russian residents were unable to access the Internet, send a message, or simply call someone.
A few minutes after the problem appeared, an official representative of the Yota operator confirmed that there was a failure in the network, due to which some subscribers are experiencing problems with accessing the Internet and making voice calls. Shortly after this, the MegaFon operator also confirmed the presence of this problem, noting that it affected subscribers from the capital and central regions Russia, that is, several million people at once. He also added that all consequences would be resolved “by morning.”
Fortunately, the consequences of a global failure in the network of the MegaFon and Yota operators were eliminated already at 2:59 Moscow time, that is, the “downtime” amounted to two hours, during which subscribers could not use the services of these two mobile operators. If someone doesn't know, then Yota operator is virtual, that is, it works within the framework of an agreement with MegaFon, using its equipment and infrastructure.
Accordingly, if some kind of global failure occurs in the network of the MegaFon operator, then Yota subscribers will always suffer from it, since the same equipment is responsible for the operation. The press service of the mobile operator MegaFon reported that the failure occurred as a result of maintenance work, as a result of which some users were temporarily unable to make calls, send messages or access the Internet.
Now, several hours after the failure, there are no reports of any problems in the work of these two operators. It is impossible not to notice that global problems Network problems with the MegaFon operator arise once every few months, and it all started in May, when half of the country’s residents were left without access to voice services and the Internet. Then it took several hours to eliminate the consequences, and all subscribers were paid monetary compensation.
Due to the increasing frequency of failures in the network of operators MegaFon and Yota, subscribers are beginning to panic and write negative reviews. They can be understood, because at any moment, even the most inopportune, the network can go down, which will lead to big problems for many subscribers. People who use the numbers of these operators for work purposes suffer especially greatly from this kind of problem, since as a result of failures no one can get through to them, and this can completely paralyze the work of an entire store or some organization.
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05/19/2017, Fri, 13:12, Moscow time , Text: Igor Korolev
Megafon subscribers are experiencing serious problems with mobile communications. We are talking about both Moscow and a number of other cities. The Yota network was also affected.Megafon network failure
On May 19, 2017, a serious failure occurred in the Megafon network. This is evidenced by numerous complaints in in social networks, as well as data from CNews editorial staff whose Megafon numbers are not working this morning. Communication interruptions were recorded in different areas of Moscow.
The regions suffered along with the capital
The failure affects not only Moscow. According to the head of the Mobile Speed Rating project Sergei Villanov, complaints from Megafon subscribers come from different cities, especially those located in the Volga region: Samara, Saratov, Nizhny Novgorod, Kazan, as well as from Ryazan.
Megafon subscribers from Siberia also reported a failure. But the St. Petersburg Megafon assured that there are no problems with communication today.
The network of the Megafon operator experienced a multi-hour outage
The Megafon press service acknowledged the failure, which affected Moscow and “several other cities.” According to the company, there are temporary difficulties with voice communication, which led to a decrease in dialing success by 30%.
The operator promises to restore communication in the near future. In addition, Megafon assures that the mobile Internet continues to work, which means it is possible to make calls through instant messengers.
Yota subscribers also have problems
There are also problems with the virtual operator Scartel (Yota brand), which operates on the Megafon network. The operator’s press service reported that failures were observed both in Moscow and in other cities. “Technical specialists are already carrying out restoration work, and in the near future the problem will be completely resolved.” – the company said.
Complaints also began to be received on social networks that failures were occurring not only with Megafon, but with all cellular networks in general. However, representatives of other operators - VimpelCom (Beeline trademark) and Tele2 - assured that they have no problems with communication.
Addition. Reasons for failure
After the publication of this material, CNews found out that the cause of the failure at Megafon was problems with the operation of the HLR system - the subscriber database. As a source in the telecommunications market told CNews, work was being carried out in the capital to modernize the system. When Megafon switched metropolitan users to its subscriber service center in Samara, it failed. The Volga regions also suffered from this, says a CNews interlocutor.
For users “ Megaphone" And " Yota" in Moscow, Nizhny Novgorod, Vladimir, Samara and a number of other Russian cities, problems arose with communication and mobile Internet. TASS reported this on Friday, May 19.
“Currently, there are massive difficulties with communication. We are already fixing it. We apologize for the inconvenience caused.”, - said the official Twitter of the company “ MegaFon".
One of the main reasons for the failure is a possible update. operating system Android on subscribers' smartphones. In company " MegaFon" stated that dialing success was reduced by 30% after the update.
In official accounts “ MegaFon" in networks “ In contact with " and Twitter clients of the operator report the absence telephone communication and Internet in Kazan, Ufa, Togliatti, Samara, Ulyanovsk and other regions of the company’s presence.
/ Friday, May 19, 2017 /
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Company " Megafon" and the operator Yota, which operates on networks “ Megaphone", reported problems with the network.
Problems, in particular, have been recorded in Moscow and the Moscow region, as well as Kazan, Nizhny Novgorod, Samara, and Ryazan. Currently " Megafon" is working to restore communications.
As the press service reported, “ Megaphone", the problems are most likely related to updates that were installed on the Android operating network.
Moscow. . . . . . We apologize for the inconvenience caused," the message reads. Megaphone".
In the press service “ Megaphone" reported that temporary difficulties are observed only with voice communication, the decrease in dialing success is 30%. Mobile Internet continues to work as usual. The operator advises making calls through instant messengers.
"Technical specialists " Megaphone" They are carrying out restoration work and plan to complete it in the near future.", - noted the press service.
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A possible cause of the failure is an update of the Android OS on subscribers' smartphones, the operator's support service reported.
"Some subscribers are experiencing problems with outgoing and incoming messages, we are solving this problem, the problem is most likely related to the updates that were on Android, which were automatically updated", - said the operator’s support service.
The exact timing of restoration of work is unknown. Twitter users reported encountering similar problems the day before.
Mobile operator " Megafon" reported difficulties with communication for his clients. This is stated on the company's official microblog on Twitter. It is noted that the success rate of dialing has decreased by 30 percent. In this case, the operator does everything possible to fix the problem.
In Moscow and several cities there are temporary difficulties with the voice. The success rate of dialing decreased by 30%. Calls are possible through instant messengers.
MegaFon (@megafonru) May 19, 2017 Then Yota reported problems. At the same time, the companies MTS, Tele2 and “ Beeline" They note that they have not observed any failures. According to the Agency “ Moscow ", the equipment of cellular operators is operating normally.
Mobile operator " Beeline" denied reports of communication problems and network failures, the City News Agency was told “ Moscow " in the company's press service.
“Everything is working as normal for us. The post on the company’s Twitter account concerned one base station in one of the regions and had nothing to do with the news about a massive failure on the network of another mobile operator", - said the press service.
Earlier, a number of media outlets reported that “ Beeline" and Yota following “ Megaphone" also report problems with their network.