Megafon subscription management how to disable 5151. How to disable paid subscriptions on Megafon - Detailed Instructions. Video: how to disable mobile subscriptions in MegaFon account

Mobile subscriptions are not automatically connected. Their connection occurs by sending an SMS message, typing a short command, and also by clicking on links on third-party sites.

You can activate a subscription inadvertently, for example #558* - to find out about the balance. And there is number #588* - this is an instant connection to the service and money is immediately withdrawn. Anyone can simply forget and dial 558 - 588

Since the operator provides a large number of services, options and tariffs, then the number of commands used for management is very large. In this regard, teams may have a similar set. All basic short commands, including *558#, are presented on the Megafon website. Before typing a short command, we recommend checking its correctness.

How to check connected subscriptions on Megafon

There are four ways to help find out about the presence of paid services:

• using the phone;
• using the Internet;
• by sending an SMS message;
• through a special USSD command.

First method (via phone):

You must make a call to short number 0505 and follow the operator's directions. Enter number 1 to receive card data, then number 2 to go to the services menu.

Attention! Trying not to miss a word, listen to the operator and follow his instructions.

Method number two (using the Internet):

Use the following two methods:

1. Go to “Personal Account”. If you are logging in for the first time, you will be greeted by registration. After a short registration you will receive a code for mobile phone. Next, go to the “Services” tab, where all activated services, their functions and costs are located.
2. Register on a special website: https://podpiski.megafon.ru/, where after logging in you can find out about your paid services.

Third method (by sending an SMS message):

Send a message with the word INFO to the short number 5051. After sending, you will receive an SMS message with all the necessary information.

Fourth method (via USSD command):

You can use three methods:

1. Dial *105#. To go to the “Personal Account”, in the window that opens, enter the number “1” and the number “4” to be in the “Services” section. To get the information you need, select a number from this list:

• “4” - Call SMS, which shows: All subscriptions and services connected to the SIM card.
• “2” - Shows only those services that the subscriber can disable
• “3” – Paid services. All information comes via SMS.

2. Enter the command *505#. It informs about connected services on a paid basis.

3. Using the command *583# you can check and, if necessary, disable mobile subscriptions

How to disable subscriptions

Disabling services is carried out in several ways:

• in the Internet;
• via SMS message;
• using USSD request;
• through the SIM card menu.

Disabling method number one (via the Internet):

There are two options for disconnecting via the Internet:

1. IN " Personal account”, on the Megafon website, there is a menu “Services and options” with a list of connected services. Next to each service there is a deactivation button.
2. Go to the website https://podpiski.megafon.ru/. To disable services, click on “Unsubscribe”.

The second way to disable paid services (via SMS):

Send an SMS message to the short number 5051 containing the text STOP to receive a list of paid services and instructions for disabling.

Disabling method number three (USSD request):

By entering the code *505#, you will receive a list of active paid services and instructions for disabling.

By dialing *583# you can check and, if necessary, disable mobile subscriptions

Through your SIM card's menu:

Open your phone options to go to “SIM Tools” or “Megafon PRO”

Please note that the absence of this menu indicates an outdated SIM card.

In this menu, go to the “Megafon” tab, then to the “Services” tab. In the “Subscriptions” section, select “Activated on SIM card”. You will receive an SMS message with a list of paid services and how to delete them.

How to protect yourself from paid services?

To protect against the installation of paid subscriptions, Megafon provides a “Stop Content” function. To enable this feature, use the following methods:

• Enter code *105*801#. After a successful attempt, a notification will appear.
• You can also activate it through “Personal Account”, on the megaphone website, in the “Services” menu.
• Contact Megafon employees in the company's showrooms.

You can disable this function using the code *526*0#. A notification of deactivation will be sent via SMS.

SMS messages from Megafon with an offer to subscribe

When you write an SMS or a message and a question immediately pops up about connecting to any of the services, with options for choosing “ok and cancel” at the keyboard level - that is, anyone can accidentally, without meaning to, click on OK and connect the subscription without even realizing about it.

Similar messages are received within the Kaleidoscope service. If necessary, you can disable them in one of the following ways:

• By dialing the free command *808*0# call;
• By sending an SMS to number 5038 with the text STOP, STOP, OFF;
• In the MegaFonPRO application ("Kaleidoscope" - "Settings" - "Broadcasting" - "Turn off").

Is it possible to get my money back?

If you suddenly find out that you have been paying for a service for some time that was activated without your knowledge, you can try to get your money back. It’s unlikely that you’ll be able to get the full amount back, but it’s worth a try. To do this, you need to go to the office or store of your operator and write a complaint. There is no standard form for such a statement, nor are there any special tricks. Simply describe why you believe the service was provided without your knowledge.

The main reason for regular overspending of the mobile budget is various paid services, most often of an entertaining and informational nature. Many of them are connected accidentally, do not provide any benefit to the MegaFon client and significantly increase communication costs. Therefore, you need to know how to disable Megafon subscriptions in your Personal Account.

In the article:

The mobile assistant site will tell you in detail how to unsubscribe from your MegaFon Personal Account and quickly register in the online self-service service on the operator’s website. We will also describe alternative shutdown algorithms unnecessary services and content using:

• USSD command requests;
• service SMS messages;
• call the operator.

We will consider each method in detail so that you can choose best option optimization of expenses on your personal phone account.

What is MegaFon Personal Account

This online service is an individual client page on the official MegaFon website, which allows the subscriber to independently control and change the settings of his SIM card. To the main functionality LC MegaFon should include:

• tracking and detailing of expenses;
• replenish your balance in various ways;
• voluntary blocking/unblocking of a number;
• viewing the conditions of the current and all tariffs available for activation;
• switching to another tariff plan;
• management of bonus points;
• change phone number;
• control of package balances;
• performance money transfers and payments, including through linking bank cards;
• activation and deactivation of services, options, subscriptions, paid content.

But before using the self-service service interface to change the SIM card settings, you need to go through a simple authorization procedure on the provider’s website.

How to register in your Personal Account

• open the link to the registration form for the service lk.megafon.ru/login/ in your browser;
• indicate your number in the Phone number field in any form convenient for you - via +7 or 8 or simply in a 10-digit format;
• send a USSD request from your phone * 105 * 00 # to receive a 6-digit secret combination via SMS to enter the client environment;
• enter the received code in the Password field;
• Click the Login button.

Please note that sometimes the command prompt is *105*00# , may fail and not send your personal account password to your phone. In such a situation, you should use the alternative combination * 105 * 01 # .

Be sure to take a few minutes to replace the secret six-number combination provided by the operator with a more difficult alphanumeric combination to crack.

To do this, in the service menu you must sequentially select the sections Settings, Account and Login Settings. If for some reason you forget the static password you created, request a new one again secret combination via USSD commands * 105 * 00 # or *105*01# . After this, you will have to repeat the procedure for assigning your own alphanumeric code in the Login Settings section. One more in a fast way receiving the password is an SMS message with the text 00 sent to a special number 000105 .

Except computer version Personal account, the operator offers mobile app"MegaFon", which is available in modifications for Android, Windows Phone and iOS. In order for the utility to function correctly and not disrupt the operation of the OS, installation must be carried out in the main memory of a smartphone or tablet.

How to view and disable subscriptions

To view paid subscriptions MegaFon in your Personal Account and, if necessary, unsubscribe from them, you are required to:

• log in to the self-service service;
• select the menu item Services;
• activate section My options and services;
• view the list of services in the My tab and discard unnecessary ones by clicking the Disable button opposite them.

Please note that there is also a more important tab “ All options and services”, behind which is hidden an extensive list of paid packages. By selecting this section, you can view the list of active services and the size subscription fee, which you have to pay for their use.

To cancel paid subscriptions in Megafon’s account, click the Disable button next to each unnecessary option. If you later need to reactivate any of them, just use the button assigned to it Connect.

In the same way, you can remove mobile subscriptions through your Personal Account for smartphones and tablets, since the application interface is similar to a computer online self-service service.

How to turn off My subscriptions from your phone

You can manage the online self-service service without a valid Internet connection. A special voice menu is provided for this * 105 # . After logging into your Personal Account, just use the tips from the informant, who will tell you which sections of the menu are responsible for what:

• 1 – My account (balance, payments, reports, limit checks);
• 2 – Tariffs (current, available for connection, transition to a new package);
• 3 – Services (list of active ones, connection, disconnection);
• 4 – Options (control, activation, failure);
• 5 – Bonuses (participation in the loyalty program, bonus balance, reward exchange);
• 6 – Help (my number, my tariff);
• 7 – Portal.

In addition, the operator has provided modified USSD commands to avoid time-consuming listening voice messages answering machine, and immediately perform the desired action with the number (see table).

USSD command for managing account and services through the Personal Account menu	What is it for?
*105*1*1#	remaining balance
*105*1*3#	connected paid entertainment content
*105*1*3*3#	payment information
*105*1*4#	last payments
*105*1*4*1*1#	order itemized expenses
*105*1*6*3#	checking limits
*105*3*1#	list of entertainment services and subscriptions
*105*3*4#	MMS, GPRS Internet, WAP settings
*105*5*1#	bonus balance
*105*503#	all paid services
*105*6*1#	my phone number

You can also check the availability of paid packages and content on your phone using the combination * 505 # . Please note that in response to sending a USSD request, the operator will send a message with a detailed list of services and instructions for removing them.

But it is also possible that the list will only contain names paid options. This situation is typical for My subscriptions, which were connected after visiting special information and entertainment services of the operator and its partners. It is quite problematic to refuse these services, since they use a special SMS service with the number 5151 .

How to disable Megafon subscriptions through your Personal Account

To refuse paid services of information and entertainment services of the provider, the same algorithm is used using the “My Subscriptions” section of the personal account. If there are no active subscriptions in the service list, and money continues to be debited from the balance regularly, you need to request detailed information about expenses using the Personal Account item “ Statistics and details”. You can also find out the name of the service using a USSD request * 505 * 0 * 3273 # .

An SMS message with the text STOP sent to numbers 5051 is consistently effective. or 5151 , which are assigned to the My Subscriptions entertainment services.

In response to this action, you will receive an SMS, which will indicate active services and SMS commands to disable them. Let's give an example of canceling the popular My subscriptions from the Megafon website. (see table)

Name	Purpose	Price	SMS to refuse
videoline.site	entertaining video	40 rub/day	STOP 643 at 5151
povari.pw	culinary recipes	30 rub/day	STOP 516 at 5151
newvideochay.top web	downloading files	30 rub/day	STOP 632 at 5151
igracity.ru	Online Games	30 rub/day	STOP 644 at 5151
topfile4u.ru	file hosting	35 rub/day	STOP 830 at 5151
allhoroscopes.su	horoscope	30 rub/day	STOP 521 to 5151
playmusichere-in.com	online music	35 rub/day	STOP 1305 at 5151
m-topnovocti.com	news portal	35 rub/day	STOP 1340 to 5151
goroskopik.online	dream book and horoscope	30 rub/day	STOP 474 at 5151
getbitguru.com	entertainment content	35 rub/day	STOP 885 at 5151
dating4you-cc.org	meeting website	30 rub/day	STOP 1142 at 5151
womanmega.ru	women's magazine	30 rub/day	STOP 685 at 5151
mobishopping.club	discounts and coupons for purchases	30 rub/day	STOP 7347 at 5151
callgirl24.ru	virtual entertainment	20 rub/day	STOP 7581 at 5151
a2ad.ru	job search	20 rub/day	STOP 7634 at 5151
Unlimited SMS chat	unlimited communication via SMS	5 rub/day	STOP 9219 at 5151
Hits from chanson	online music	3 rub/day	STOP 91105 at 5151
Best jokes	entertainment portal	5 rub/day	STOP 10514 at 5151

As you have seen, the cost of options is very high, which immediately affects the significant overexpenditure of the mobile budget. If you find paid content in the form of an infotainment web resource, use SMS from our table to disable it.

How to disable mobile subscriptions by call

No less effective way refusing unnecessary options and services is a call with mobile MegaFon to the subscriber support center using a single number 0500 . Here you can use a virtual assistant or voice voice command I want to contact the operator to connect directly with a live consultant.

For calls from Megafon cellular and other operators or landline phones, use the universal toll-free number 8 800 550 05 00 . If you need to connect to a call center while roaming, you should use a separate number +7 926 111 05 00 , which is free to call from anywhere in the world.

You can also disconnect My subscriptions from MegaFon at the nearest provider’s office. Here you should take into account the need to provide a passport to go through the procedure for identifying the owner of the SIM card.

Finally

Internet assistant Tarif-online.ru hopes that our article on how to view and disable paid MegaFon packages in your Personal Account was useful and helped to successfully solve the problem that arose with excessive spending of funds on payment mobile services. To better assimilate and consolidate the material you read, be sure to watch the video review on this topic.

Video: how to disable mobile subscriptions in MegaFon account

To conclude the review, we would like to tell you how to view and disable subscriptions by directly changing the SIM card settings. To do this, you need to sequentially go to the device menu, activate the MegaFon Pro section, open “SIM cards”, go to the subscriptions item and cancel unnecessary ones by ordering an SMS message with instructions to remove them.

Don’t know how to disable paid subscriptions to Megafon and stop losing money from your account? Many have encountered a situation where money regularly disappears from their mobile account, although there seems to be no reason for this. Often, first of all, users begin to blame the operator for illegal write-offs, but his involvement in the “theft” is extremely unlikely: not a single operator would tarnish its reputation like that and risk losing customers. Most probable cause Such write-offs are paid subscriptions and services activated by the subscriber himself or by scammers without his knowledge.

The number of connected services often comes as a surprise to subscribers, because they are fully confident that they did not subscribe to anything. There may be several reasons for the appearance of such unexpected subscriptions:

• The user could consciously activate the service, but forget to disable it at the moment when it was no longer necessary.
• After switching to a new tariff plan, additional options are often included, free only for the first time. After the deadline free use services (usually this period lasts about a month), a fee begins to be charged for it. If the user did not notice the connection of these services when changing the tariff or forgot to disable them as soon as they became paid, then unexpected debits will not be long in coming.
• Subscribers are not immune from fraudulent activity. Useless subscriptions can occur when clicking on dubious links, especially if an unverified site requires you to enter a phone number.

Almost anyone can have unnecessary subscriptions, and they often lead to hundreds or even thousands of rubles being written off if you don’t get rid of them in time. For anyone who is wondering how to disable paid subscriptions, the material in this article will be very useful.

Disabling mobile subscriptions

Luckily, stop the leak Money quite simple. The main thing is to know how to disable the subscription service. There are quite a few ways to do this: use USSD and SMS commands, go to your personal account on the Megafon website, call technical support or contact consultants in communication stores.

How to disable via SMS

Similar to many other actions of mobile operators, unsubscribing is most easily accomplished by sending an SMS to a short number. How to disable a subscription? 5151 or 5051 – numbers to which you should send an SMS containing "STOP XX", "No XX", "Otp XX", "Unsubscribe XX", « No XX", or « Stop XX", where “XX” means the unique code of the subscription itself. A list of all codes and commands can be found on the website www.podpiski.megafon.ru. The response message should contain detailed instructions on how to deactivate the selected service.

Using USSD commands

This method is in many ways similar to the previous one, the only difference is that the command is entered not via SMS, but in the typing window phone number. You can both check and disable subscriptions by typing *505# . Some time after entering the command, a message will come with a complete list of connected services and the commands that need to be entered to disable them. If the user already knows what services he is connected to and has looked at the identifiers of these services, then the chain of commands can be shortened: you need to enter *505*0*XX#, Where "XX"- subscription code, and all you have to do is wait for the disconnection, which will happen in a few minutes.

On the Megafon website

Good afternoon

These are special commands for Megafon subscribers; they allow you to temporarily disable the ability to connect certain types of paid subscriptions. I’ll say right away that these methods of dealing with paid subscriptions do not guarantee 100% protection from paid content. But first things first.

Detailed description of commands to number 5151

• USTZAPRET1- Establishes a ban on the “Mobile subscriptions” service for a period of 3 months. We are talking about “classic” subscriptions that can be accidentally activated if you act carelessly;
• USTPBK1- establishes a ban on the service “Access to infotainment services when following URL links” for a period of 3 months. These are the same mobile subscriptions, but you can “accidentally” activate them simply by following a scam link;
• NETCLICK1- establishes a ban on connecting short number services (regarding the use of WEB requests). This is another type of “random connection” of paid subscriptions when browsing sites;
• USTZAPRETSP- Establishes a ban on Megafon’s own paid subscriptions.

Paid subscriptions to Megafon: How to get rid of them once and for all?

Commands must be sent one at a time to number 5151 and wait for a response SMS about disabling services (see screenshot above).

Disadvantages of the commands USTZAPRET1, USTPBK1 and NETCLICK1

Unfortunately, these commands disable content services only for 3 months, after which they must be sent again to number 5151. But their main drawback is that they do not always work. That is, you can subscribe to a paid subscription, even if you have all possible restrictions set. At the same time, in contact center Megafon will tell you that there was a technical failure.

How to get rid of mobile subscriptions in Megafon once and for all

The only way to once and for all get rid of mobile subscriptions and other paid crap imposed on us mobile operators- connect a separate “content account”. Read more about such an account in our articles.

The most common reason why subscribers begin to wonder how to disable Megafon subscriptions is the disappearance of funds from their personal phone account. Yes, unfortunately, none of us subscribers are immune from the imposition of their paid services by mobile operators.

Often additional paid services are included in the package tariff plans, or the operator simply offers to connect some new option under the guise of a bonus. These are so-called shareware services. First time (usually 14-30 days trial period) you really use it for free, but if you didn’t have time or forgot to turn it off, the operator starts charging a subscription fee for the service.

Therefore, as soon as you discover that money has begun to disappear from your personal account, the first thing you should do is check whether you have connected paid services. If you don’t know how to do this, then this article will help you. And from this review you will learn how to disable Megafon subscriptions and deactivate paid services from the operator.

How to disable paid services and Megafon subscriptions via the Internet

The easiest way to get rid of paid operator services is through your “Personal Account” - lk.megafon.ru. To enter it you will need a password, which you can get by typing the command ✶ 105 ✶ 00 # on your mobile phone. Enter your Megafon phone number as your login.

In your “Personal Account” you will not find information about existing subscriptions. An Internet service is designed to manage them moy-m-portal.ru.

To unsubscribe from existing paid subscriptions, go to moy-m-portal.ru/moi_podpiski. Here you will see a list of subscriptions connected to your number and you can easily disable them by clicking the button "Unsubscribe".

To access the list of subscriptions on the website moy-m-portal.ru, you need to access it through Mobile Internet Megaphone. Otherwise, the site will either be unavailable or will inform you that you cannot use this service.

How to disable Megafon subscriptions via SMS

If you have problems connecting to the Internet, then this method of disabling paid subscriptions is perfect.

To unsubscribe, you need to send a message to the free short number 5051 with the text STOP (or STOP) and a unique subscription code.

For example, to disable a subscription "Unlimited dating", you need to send an SMS with the text Love Stop to the short number 5022 or dial the command ✶ 561 ✶ 0 ✶ 9218 #.

How to disable Megafon services and subscriptions via USSD commands

Let me tell you: there is no universal USSD combination that, by typing, would immediately disable all existing paid subscriptions or Megafon services. Therefore, each service or subscription is disabled separately by entering a unique key combination corresponding only to it. Moreover, many paid subscriptions do not have USSD commands to disable them at all. They can only be deactivated via SMS or through the mobile Internet service moy-m-portal.ru.

Since there are a huge variety of paid Megafon subscriptions and services, USSD commands for disabling only the most popular ones will be given below. For convenience, all combinations are grouped into categories.

• USSD combinations for disabling paid entertainment services and subscriptions:
  "Kaleidoscope"(news and entertainment service) - ✶ 808 ✶ 0 #

  "Change the horn"(music instead of beep for incoming calls) - ✶ 770 ✶ 12 #

  "Personal beep"(music instead of beep for outgoing calls) - ✶ 660 ✶ 12 #

• USSD commands to disable paid options for calls and SMS:
  "Unlimited communication"(for calls within the network) - ✶ 105 ✶ 0082 ✶ 0 #

  "Call yours"(for communication with subscribers tariff line“Warm welcome”) - ✶ 105 ✶ 1132 ✶ 0 #

  "Unlimited SMS"- ✶ 456 ✶ 6 #

• USSD combinations to disable additional services connections:
  "SuperAON"(determinant hidden numbers) - ✶ 502 ✶ 4 #

  "Black list"(barring incoming calls from certain numbers) - ✶ 130 ✶ 4 #

  "Megafon.Mail"(Email):
  disable the “light” version - ✶ 656 ✶ 0 ✶ 2 #
  disable the “full” version - ✶ 656 ✶ 0 ✶ 1 #

  "Living Balance"(balance on phone screen) - ✶ 134 ✶ 0 #

• USSD codes to disable paid roaming services:
  "Fell yourself like at your own home"(cost of communication services in roaming in Russia at home rates) - ✶ 570 #

  "All Russia"(free incoming and inexpensive outgoing calls when roaming in Russia)
  - ✶ 548 ✶ 0 #

  "Crimea"(favorable calls, SMS and Internet when in Crimea) - ✶ 105 ✶ 1037 ✶ 2 #

  "Internet in Russia"(Internet without paying for traffic when traveling around Russia) - ✶ 105 ✶ 0042 ✶ 0 #

  "The whole world"(free included in international roaming) - ✶ 131 ✶ 0 #

  "Around the world" (minimum price for incoming and outgoing calls in international roaming) - ✶ 105 ✶ 708 ✶ 0 #

  "Vacation online"(mobile Internet in international roaming without monthly fee) - ✶ 105 ✶ 0060 #