How to order a Yandex taxi in another city. Hotline number in Yandex Taxi. Passenger Help Desk Phone

Today, when every modern person, without exception, has access to the Internet, each of us has the opportunity to call a car online. Yandex Taxi today offers its services to everyone who appreciates a high level of service and affordable prices.

Call Yandex Taxi online

Yandex Taxi is very easy to order via the Internet. To do this, a person needs to have either an application downloaded via the Internet installed on his gadget, or Internet access in order to go to the site and fill out the proposed form online. How to order a car online from a computer will be described below. Also, the material below will inform you how to use the application when ordering a car.

From a computer

When asked how to call Yandex Taxi from a computer, it means calling a taxi driver through the site https://taxi.yandex.ru.

The sequence of actions will be as follows:

1. We go to the site indicated above and deal with the issue of determining your location. Since the computer may not accurately determine your actual position, it is worth manually entering the street and house. On the map, the point of departure (i.e. your address) will appear as the letter "A". In the form proposed by the site, you will need to indicate the final destination. It will be marked with a "B".
2. After that, the taxi service website will offer you to choose one of the taxi delivery options via a computer. The car can be served "In the near future", "In 10 minutes", "In 15 minutes".
3. If your baby is traveling with you, you should also order a car seat. This service will imply an increase in the final price of the trip by 100 rubles.
4. Next, you need to indicate your phone number so that the driver who arrives at point "A" can notify the customer about the arrival of the car.
5. You can also specify the desired class of taxi on the site. After filling in all the lines, the cost of the trip will be displayed.
6. The next step is to click on the "Call a Taxi" button.

We call Yandex Taxi through a mobile application

Contact with the Yandex Taxi service through the application is as simple as possible. That is why the Yandex Taxi service strongly recommends that everyone call the car through the application.

You can order a car by following 7 simple steps:

• Download and install the special application Yandex. Taxi.
• We launch the program by entering the numbers of your phone. We confirm the action with the code that was received in the message.
• When the application asks about the possibility of accessing the geolocation, we agree to the offer. Thanks to this, the application will be able to independently determine the place where you are currently located.
• If the special application correctly determined the location, then it will be enough just to confirm it. If the app was unable to accurately determine your address, enter it manually by dragging the marker to a specific point on the map.
• In the field "Destination" proposed by the special application, enter the address. You can specify both the street and house number, as well as the name of the shopping and entertainment center or metro station.
• The screen will show the time after which the car will be served. It is allowed to set a specific time or ask for a car in the near future. The choice must be confirmed by pressing the special button "Call a taxi". The program will immediately offer a payment method (you can choose either payment by card or cash payment).
• You need to wait for the system to notify you of a recently accepted order and prepare to exit.

How to call Yandex Taxi from a mobile phone

Since Yandex Taxi is focused on continuous development, its developers periodically work on improving the service. Today it is quite possible to place an order for Yandex Taxi by phone. This plus will be highly appreciated by those who want to use the services of a taxi driver without an application.

In order to call a taxi driver serving the Yandex Taxi taxi fleet from a cell phone, you must:

• dial the telephone number of the dispatcher;
• tell the address to which you need to bring the car;
• indicate the final destination;
• indicate the time by which the vehicle should arrive.

It should be emphasized that the ability to call Yandex Taxi from a mobile phone appeared relatively recently. Previously, only those who installed a special mobile application on their device or made an order through the website could order a taxi.

How to call Yandex Taxi by a specific time

It is easy to order a car by a certain time through the Yandex Taxi application. At what stage of ordering do I need to specify the exact time? Everything is simple. After choosing a location, a tariff, as well as a payment option on the screen, the customer of the service will see information about the current order. To adjust the time, you need to click on the line "For the near future."

After that, select "Other" and manually enter the exact time of the order. Now the screen will show the exact time specified by the customer instead of the “In the near future” time frame. Practice shows that it is better to place an order in advance so that the taxi driver is picked up by your time in advance. Under these conditions, the car will arrive exactly at the time indicated in the order.

Thanks to the described option, the car can be ordered not only the same day, but also the next day.

Call Taxi Yandex with a child seat

Calling a taxi with a child seat installed involves a surcharge. The size of the surcharge for a baby seat in Yandex Taxi may undergo some changes, regulated by the pricing policy of the online service.

To find out the exact amount of payment for a taxi with a child seat, you will need to go to the official website and there in the application, by clicking the “child seat” function, see the cost of this service.

Today, you will have to pay 100 rubles to pay for a taxi fare at a given rate for having a child seat.

The very process of calling Yandex Taxi with this service is quick and easy. For this purpose, you need to take several steps:

1. Log in to the official website of the online service.
2. Fill out the order form on the main page. In the appropriate lines indicate:
   - the place where you need to pick up the customer;
   - indicate the time of arrival of the taxi to the customer;
   – mark the place where the passenger needs to be delivered;
   – indicate the telephone number of the customer of the service;
   - specify the special requirements for the car and the trip (in our case, this is the presence of a chair for the baby).
3. Wait for the arrival of the car at the specified time and in the appropriate place.

When ordering a taxi with a seat for a child, you should remember that the seat for the baby will occupy a certain place in the cabin. Therefore, you need to clearly assess whether all the passengers and luggage carried will fit in the car. If you need a lot of space for luggage, then this condition should be indicated in the application. Then, upon request, a car capable of accommodating all luggage and all passengers will arrive.

How to call Yandex Taxi to two addresses

It is not uncommon for people ordering a taxi to consider a complex itinerary when they have to visit several places during the trip. For example, we can cite a situation where parents go to school, pick up their child and then go to the cinema to watch a movie. It is also possible that you need to pick up several friends from the club and bring each one home.

For such situations, the Yandex Taxi application for Android and iOS offered the possibility of ordering a car for two or more addresses. If this service is relevant, when calling a taxi, all points where the driver will have to call are indicated in the order. Having fixed several addresses, the application will build short routes to two points and calculate the total cost of the trip.

Thus, the customer will know in advance the size of the forthcoming expenses. If traffic jams or any unforeseen deviations occur during the trip, the fare will not change.

Large cities beckon people, promising incredible prospects. However, megacities of all countries of the world are characterized by 2 diseases: problems with transport and a constant lack of time. Yandex.Taxi Moscow allows you to solve both problems.

Firstly, the work of the service is organized in such a way that the taxi waiting interval is 7-15 minutes, regardless of the state and congestion of city highways.

Secondly, everyone, without exception, from students to large entrepreneurs, can use the services of this taxi service. Given such demand and popularity, the commercial activities of the service require detailed consideration.

How to call Yandex Taxi in Moscow

The first thing you should pay attention to when deciding to use the services of this company: the Yandex Moscow taxi service offers its customers several ways to place an order. By the way, this company was the first in Russia to introduce an online ordering service, which largely influenced the popularity of the service.

In particular, thanks to this feature, the company managed to reduce the period of car delivery to the customer's address to the minimum possible values.

The secret of such efficiency is simple. After receiving an order made via the Internet, the online service automatically resets it to several drivers who are closest to the starting point of the route.

This takes into account the compliance of the car with the conditions of the order and the personal rating of the pilot. Thanks to this scheme, Yandex.Taxi managed to completely eliminate the human factor and remove the time that the dispatcher spends searching for a free car and persuading the driver.

Currently, the service offers passengers several options for calling a car, so each customer can easily choose the best option for themselves. Of course, there are times when you need to get to Moscow airports in the fastest way.

Despite the developed Internet service, the company has a dispatch service and staff. Therefore, it is quite logical to assume that there are also telephone numbers provided for the interaction of staff and customers.

It should be noted here that contact numbers are used mainly by job seekers who want to get a job and connect to Yandex.Taxi Moscow. Passengers prefer to use a mobile application to place an order.

You can contact the dispatch service by phone:

Here you need to clarify that of the listed numbers, only the last line is free. Calls to other numbers are paid in accordance with the tariff of the mobile operator or city telephone line.

Calling Yandex.Taxi Moscow by phone is a convenient, but always affordable way. For example, a person needs to go urgently, and the balance of the SIM card has approached zero. In such cases, you can place an order through a desktop computer or laptop. You can do this in two ways:

1. Search browser.
2. The program installed on the PC.

In the first case, it is enough to drive Yandex.Taxi Moscow into the search bar of the browser or follow this link: https://taxi.yandex.ru/. In any case, the user gets to the online taxi order page.

Registration in the system or entering personal data is not required. The interface is intuitive and requires the client to perform 3 consecutive actions:

• Route: indicates the start and end points of the trip.
• Options: pick up the car and additional options, such as a child seat or a non-smoking driver.
• Order: the virtual key CALL A TAXI is pressed.

The system automatically calculates the cost of the trip, the declared price does not change throughout the entire journey. It should be clarified that passengers pay only for the actual mileage, so if the car gets stuck in a traffic jam, the price tag will not change. The only option to increase the price: the passenger will independently ask the driver to change the route, which will increase its length.

The installed program has similar functionality, but provides a number of additional advantages. For example, you can attach a bank card to the application or use a promo code. The program takes up little space, is downloaded from free Internet resources, and is supported by all Windows operating systems.

The mobile application is a great alternative to a program installed on a computer. The utility is free, the size of the application is 25 MB, so it takes up little memory, suitable for any smartphone.

You can download the application here:

• Google Play - for Android OS fans.
• App Store - owners of iPhones and other devices on the IOS platform.

The program works according to the standard scheme: you need to set a route, select a tariff plan and tick the preferred options. To remotely pay for a trip with a bank card (contactless payment, money is debited from your personal account upon arrival), you must be authorized in the system by phone number. Through the Yandex.Taxi mobile application, the cost of a trip in Moscow is calculated automatically.

The advantages of such a utility are that you can place an order from anywhere in the city where you have an Internet connection. Moreover, the application has a built-in map with GPS navigation, which allows you to track the approach of the machine to the customer's address.

Yandex taxi Moscow work

The company is constantly expanding the geography of its activities, therefore it is interested in expanding the staff of drivers. To join Yandex.Taxi, you need to meet three basic requirements:

• Have your own car, not older than 15 years old.
• Driver's license with an open category "B".
• Safe driving skills.

Applicants are offered a free schedule, a stable flow of orders and a minimum company commission. You can fill out the form on the website.

Promo code for Yandex Taxi

What is a promo code? This is a kind of invitation card that allows new customers to evaluate the quality of service and the capabilities of the taxi service. The code is one-time, has a certain validity limit. Thanks to the promotional code, the passenger receives a significant discount on the first trip.

In some cases, the discount is evenly divided over several trips, covering a certain part of the cost: 20-25%.

To take advantage of this offer, you need to enter an alphanumeric combination through the system menu of the mobile application. For this, the corresponding section is provided:, Symbols are entered manually, if you copy the invitation code from any resource, the server may not consider the discount.

Promo code is active now q5wmi5qi, allowing you to reduce the cost of the first trip by 300 rubles.

Promo code YANDEX.TAXI	Note
54gg4pyu
m3gqupau	30% discount for the first 3 trips
3ytegbus	30% discount for the first 3 trips
fmo3kfai	30% discount for the first 3 trips

There are situations when the entered promotional code does not work. This is typical for cases where the code is copied. The problem may be caused by the fact that some characters do not match their meaning.

For example, "a" looks the same in Russian and English layouts, but for electronic systems these are different characters. If the code did not work, you must repeat the entry manually, if there is no result, you need to contact technical support, whose email address is available in the application.

The price depends on the length and basic conditions of the trip. In particular, several tariff plans are available to residents of the capital, which differ in the level of comfort, and, consequently, in cost. It looks like this:

• Economy - from 99 rubles.
• Comfort and comfort + — from 199 rubles.
• Minivan - from 199 rubles.
• Business - starts from 299 rubles.

There is a 3-minute boarding wait time limit for each offer. The cost in excess of the initial fare is paid according to the meter for each kilometer of the route. If the car leaves the administrative border of the city, the price increases proportionally.

The only exception: transfers to airports. Here, the initial cost of the trip starts from 800 rubles, the final price will depend on the tariff plan and the distance of the starting point of the route from the airport.

In addition, the cost is affected by additional travel options that the passenger chooses independently when placing an order. These include:

• Baby seats and boosters.
• Transportation of pets: strictly in special transportation bags or cages.
• Transportation of things in the cabin.
• Delivery of oversized sports equipment: skis, snowboards.

There are options in the company's price list that are provided free of charge. For example:

• Salon for non-smokers.
• Sober driver.
• Air conditioner.

In addition, Yandex.Taxi drivers always remain polite and, if necessary, help passengers with things.

How to order Yandex Taxi by a specific time

There are situations when a car is needed for a trip not now, but at a strictly appointed time, for example, a married couple plans a joint trip to the theater, and in order not to be late for the start of the performance, they want to order a car in advance. Such cases occur quite often, only the end point of the route changes: train, plane, business meeting, work. One thing unites them - a person wants to make sure and book a car in advance so that by the appointed time, the car is already waiting at the entrance.

Yandex.Taxi Moscow provides customers with this opportunity. Orders can be booked in two ways:

• Call to the dispatch service. It is enough for the operator to name the address and inform the time of delivery of the car.
• Mobile application or official website. Here, in the electronic order form, there is a TIME column, where you need to indicate by what date the car must be submitted.

In any case, the order is processed immediately after receipt: a driver is appointed who will wait for the passenger at the specified address exactly on time. Booking an order does not affect the cost of the trip.

No one is immune from these troubles. People often forget mobile phones, umbrellas, hats, business papers and children's toys in taxis. If we are talking about a regular taxi service, a forgetful passenger can only rely on the consciousness of the driver, who will independently return the loss. Unfortunately, such honesty and disinterestedness is rare.

For all your questions, you can write to Yandex Help - https://yandex.ru/support

In this regard, Yandex.Taxi looks much better than its competitors. The work of the company is based on close interaction with customers, so each passenger has information about the driver who served the order. This information can be viewed:

• Chapter " TRAVEL HISTORY”, a subcategory of PUSH notifications. Information here is stored for a day from the moment the order is completed.
• Option " TRIP REPORT» (connected). SMS alerts about the assigned car are stored here, where there is also a driver number.

Therefore, upon discovering the loss, you should immediately call the driver. If the car did not have time to drive far, the taxi driver will surely return and bring the forgotten thing. If a lot of time has passed and the driver is serving another order, you can arrange a meeting at a convenient place for both.

Here you need to understand that the taxi driver is not obliged to take the things found in the car, jewelry and other things to forgetful passengers: he hands over the finds to the taxi fleet dispatcher. Therefore, once in such a situation, you do not need to yell at the driver and demand the immediate return of your property.

It happens that people remember things forgotten in a taxi a few days later, when the trip data has already been deleted from the application archive. In such cases, you must contact technical support and fill out an electronic return form. You can do this by clicking on the link https://yandex.ru/support and filling in the required fields:

• Email.
• Phone: the number from which the order was placed.
• Trip Details: Approximate date and time.
• Missing information: umbrella, hat, etc.

There is also a comment box where you can enter any information relevant to the case. For example, the driver is blond, the car is a silver Nissan.

According to official data, in Moscow in 2014, 37 thousand permits were issued to taxi drivers.

The same number of carriers work illegally or not quite legally.

How can an ordinary Muscovite find a good but inexpensive taxi, a passenger carrier, a responsible cargo carrier or a tow truck at the right time?

For this purpose, the ALL TAXI portal was created.

ALL TAXI: convenient, fast, economical

• All carriers, passenger carriers, tow trucks and taxis in Moscow. All leading carriers and companies are represented in our database. The base is constantly updated.
• Quick search for taxis, passenger transportation, tow trucks and cargo carriers according to the specified parameters. Are you traveling to the airport, bus station or railway station with a child and need a taxi with a child car seat? Would you like to take a tour of the city in a comfortable car? Looking for the cheapest taxi in Moscow? Use the filters on our website and do not waste a minute of your time.
• Honest rating and real reviews. In order not to get into an unpleasant situation associated with the carrier, read reviews about taxi services. All reviews are true.
• Online taxi order in Moscow. The mobile version of the ALL TAXI website provides for ordering a taxi online. It is convenient and beneficial for you.

Do not always have access to the Internet? Install in advance on your phone our new mobile app, working offline, and you will always have all the necessary information at your fingertips.